One-of-a-Kind Artwork Made Just for You
If you would like a unique, one-of-a-kind artwork for your home, feel free to get in touch with me.
Before I begin your commission, I will talk with you through email to understand the ideas and imagination you have in mind. I will also request some colour codes, especially if you would like the artwork to match your home décor or if you already have a specific colour theme you’d like me to work with.
After that, we will discuss what you would like to appear in the artwork and what you want the piece to represent to you personally. Once we agree on the concept and the price, I will begin creating your artwork.
Throughout the process, I will stay in contact with you and send progress photos to make sure you are happy with how the piece is developing. If there is anything you would like to adjust, I can make corrections during this stage.
Please allow 2–3 weeks to receive your artwork, depending on my availability.
When you are completely satisfied with the final piece, I will request the payment before shipping your artwork to you.
Please note that I do not draw portraits. I want to create artwork that allows me to use my creativity to produce something truly unique and meaningful. The price depends on the size and complexity of the artwork. If you would like to make a request or simply have a question, please use the contact form below or email me at: artistvivienkiss@gmail.com
Terms & Conditions
Refund Policy
At Vivien Kiss, we strive to ensure that our customers are completely satisfied with their purchase. However, please note that, generally, we do not offer refunds if you have simply changed your mind.
If you would like to return your artwork, please notify Vivien by email within 24 hours of your purchase. Should you experience any dissatisfaction with your artwork, please email Vivien Kiss within 24 hours of receiving your purchase, and we will work to resolve your concerns promptly.
Refunds will only be considered if Vivien Kiss is found to be in breach of the description provided for the artwork. Refunds will be issued strictly at Vivien Kiss's discretion. If a refund is approved, the artwork must be returned and delivered back to Vivien Kiss within 14 business days from the date of delivery.
Please note that the customer is responsible for all shipping costs associated with the return of the artwork.
Collection of Information
We collect personally identifiable information such as names, email addresses, and postal addresses only when it is voluntarily provided by visitors. This information is used solely to fulfil your specific request, such as processing an order or joining our mailing list. We will not use your information for any other purpose without your explicit consent.
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Third-Party Links
For your convenience, ArtByVivi.com may provide links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before submitting any personal information.
Payments
All payments are taken in British Pounds (£), and are charged at the current exchange rate.
Payment Security
At ArtByVivi.com, your privacy and payment security are our top priorities. We accept payments through Shop pay, Visa, Mastercard, AMEX, Apple pay, Google pay. All transactions are encrypted and secure. We do not collect or store any credit card information on our site.
Colour Disclaimer
While Vivien makes every effort to represent the true colours of each artwork, the nature of digital screens means that colours may appear slightly different depending on the display settings of your device.
Policy Updates
We reserve the right to update this privacy policy at any time. All changes will be posted here and will take effect immediately. By continuing to use the site, you accept any future updates.